3 months ago
CollegeVine Website Support

Need help with Scholarship Document for CollegeVine

I recently won a CollegeVine Scholarship and I need help with a document I was sent. Since I am a minor, my mom would have to sign the document as well, however, the document was not sent to her even though the email was correct. This means she can not sign the document. I already emailed CollegeVine support email on Friday and sent another yesterday but no response. Another question, where my mom have to sign the document, is it required for her to include her social security number?

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Let’s welcome @kimberlyascencio-cerna to the community! Remember to be kind, helpful, and supportive in your responses.
@DebaterMAX3 months ago [edited]

You should be able to put her email in later stages and also CV support is a M-F deal and today is likely a Holiday/emailed when out of office

[🎤 AUTHOR]@kimberlyascencio-cerna3 months ago

It does not let me share the document with her.

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Accepted Answer
3 months ago

Hey @kimberlyascencio-cerna, congrats on the scholarship - I think you won our biggest reward yet! I'm sorry you haven't received a response yet from Support, I can investigate that for you tomorrow. Depending on when you sent it it's possible our team was already gone for the day and we had a company holiday today. I'd imagine you'll get a response first thing tomorrow morning but if not, please let me know.

In terms of including the social security number, it is required. We need to know for tax purposes. I will make sure you get some documents in your support response tomorrow which details the safety measures we take to ensure her social security number remains protected.

If you have any other questions or concerns please let me know and congrats again on your win!


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