I can’t see my essay anymore and I need it back immediately
Everytime I click on the “my essays” tab, it says I have zero essays submitted despite me having one completed awaiting reviews. For some reason when I click the link for someone to see the essay, it still works.
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2 answers
Hi @AmroAl - few thoughts here:
1. I looked into your essay, and it appears that you have two accounts with CollegeVine. That essay was submitted via your other account, created by typing in your email and password. This community post was made with your "Sign in with Google" account. Please try logging out and signing in with your email and password instead.
2. FYI I've moved this post into the "CollegeVine Support" community, as it's about help with the website.
Let me know if this works, and please email support@collegevine.com if you'd like more help. If you do email, be sure to include a link to this community question so that our team can help you out even faster!
Email support@collegevine.com and explain your problem in detail in the email.
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Hi again @AmroAl ! I had our team look at your essay issue a bit more, and you should now see the essay in the account associate with this @AmroAl username. You probably didn't even realize you had created two accounts with the same email initially, and our system caught it and merged them for you after you verified your email. Please let me know if you still cannot see your essay!