Are there help desk jobs I can get with just a high school diploma?

I've heard you can work in IT at a help desk without a college degree. Are there help desk jobs available that only require a high school diploma? If so, what would I need to get started in one of these roles?

There are indeed IT Help Desk jobs that you can get with just a high school diploma. These positions often have an emphasis on customer service abilities, troubleshooting knowledge, and familiarity with various software and hardware. However, higher education or certifications can boost your employability.

Specifically, there are often entry-level IT or Help Desk positions that prioritize your ability to learn quickly and demonstrate problem-solving skills over formal education. These jobs might include duties like assisting customers with software issues, setting up hardware, and troubleshooting a company's IT infrastructure.

To get started, it might be beneficial for you to gain some basic knowledge of common operating systems (like Windows and MacOS), software applications, and hardware components, as well as network systems. This could be through self-education using online resources, by taking some courses at a local community college, or through platforms like Coursera or Udemy.

Another way to bolster your resume is to obtain IT certifications. Certifications like CompTIA A+, Microsoft Certified: Azure Fundamentals, or ITIL Foundation can help demonstrate your dedication and proficiency in specific IT areas without a degree. These certifications can be earned relatively inexpensively and on your own time, and they will significantly increase your desirability to potential employers.

Plus, remember that in fields like IT, practical experience can be more valuable than formal education. So, don't shy away from jumping into hands-on projects or internships where you can apply and build your understanding of IT concepts.

Just remember, though starting with a high school degree is possible, continuing education and building your skills is very important in this rapidly changing field. Good luck!