What does a content moderator do?

I'm curious about the role of a content moderator. What kind of tasks do they perform, and what skills are required for this job? Is this a potential path for someone interested in working with social media?

A content moderator is responsible for overseeing and controlling online communities or platforms and ensuring content shared by users adheres to established guidelines and laws. Duties may include reviewing and approving posts or comments, removing inappropriate or offensive content, and managing user interactions.

A content moderator should possess a set of specific skills including sharp attention to detail, strong communication abilities, and rapid decision-making abilities. Being proficient in technology and understanding different social media platforms is also a plus. You need to be adaptable and resilient, as the role can be fast-paced and may involve dealing with sensitive or potentially upsetting content.

If you're interested in social media and digital communities, being a content moderator could be a good fit. It's a unique viewpoint into how these communities function and could certainly serve as a stepping stone toward other roles in social media management, marketing, or policy enforcement. As with any career path, it's important to research further to fully understand whether it aligns with your interests, skills, and long-term goals.