Interview Tips for Disney College Program?

I'm thinking about applying to the Disney College Program and was wondering if anyone had any tips for the interview process. What kind of questions do they usually ask, and how should I prepare for them? Any advice would be appreciated!

It's exciting that you're considering applying to the Disney College Program! The interview process generally consists of a web-based interview, followed by a phone interview if you pass the first stage.

During the web-based interview, you'll typically be asked a series of situation-based and personality questions that aim to gauge your compatibility with the working environment at Disney. These questions often assess your customer service skills, problem-solving abilities, teamwork, and collaboration skills. As an example, you might be asked what you would do if you saw a child crying while their parents were distracted.

The phone interview is more personal and specific. The interviewer might ask you about your experiences related to the role you're applying for, your reasons for applying to the Disney College Program, and your expectations regarding living, working and taking educational courses at Disney. They may also ask how you can contribute to the guest experience at Disney. For instance, you could be asked how you would handle a difficult guest to assess your problem-solving and customer service skills.

For preparation, make sure you have a clear understanding of the role you're applying for and align your experiences and skills to that role. Reflect on situations where you've showcased excellent customer service, teamwork, or conflict resolution. Additionally, it helps to show enthusiasm for Disney (they'd love to see you're a fan) and express your interest not just in the parks, but also in their mission and values.

While it's important to be professional, don't forget to let your personality shine. After all, Disney is all about creating a magical and joyful experience, so they value employees who can bring positivity and energy to their roles.

Also, prepare some questions for them - about the program, working conditions, how they'll support your growth, etc. It shows your genuine interest and proactivity.

Remember that every interview is a two-way street. As much as Disney is evaluating your fit for the program, use the opportunity to determine whether the program aligns with your career goals and needs.

Best of luck with your application!