How to succeed in the Disney College Program interview?

I'm applying for the Disney College Program and part of the process involves a web-based interview. Can anyone share tips for doing well in this part? What kind of questions might come up, and how should I prepare?

First off, it's fantastic that you're considering the Disney College Program!

Regarding the web-based interview, it's typically quite straightforward. This interview can feel more like a personality quiz or a behavioral assessment than an actual interview. The purpose is to assess if your personality and skills align with Disney’s values and the specific roles for which you are applying.

In terms of preparation, begin by understanding the Disney "Four Keys": Safety, Courtesy, Show, and Efficiency. Disney uses these keys as guidelines for all their employees (known as "cast members"), so demonstrating a clear understanding of these values can leave a positive impression.

Many questions you'll encounter in the interview will be behavioral or situational. For instance, you might be asked how you would handle a situation where a guest is unhappy, or how you would prioritize tasks in a busy environment. The key to answering these types of questions is to respond in a way that shows customer service is a top priority for you, while also maintaining the overall magic and efficiency of the Disney experience.

Moreover, anticipate questions about your interest in the program and Disney as a company. They might ask why you want to participate in the program or what you hope to gain from it. Having concrete examples of how this program aligns with your career or academic goals can show the interviewer that you’re serious about this opportunity.

Being familiar with Disney’s values and standards can be very beneficial, so consider doing some additional research as part of your preparation. Show enthusiasm for Disney and the program throughout the interview, as they want to see that you are excited about the possibility of joining their team.

During the interview, keep your answers concise and stay focused on the question at hand. Be honest, as Disney utilizes this interview to assess if you would be a good fit for the company culture.

Finally, remember to remain calm and composed throughout the web-based interview. It is perfectly okay to take a moment to compose your thoughts before responding. Just like any other interview, it is important to present yourself professionally, even if it is over the web.

Good luck with your Disney College Program application!