Terms and Conditions

Website Terms and Conditions

(Effective as of 04/05/2016)

Welcome to the CollegeVine website. The following Terms of Service apply when you view or use our website at www.collegevine.com. Please review the following terms carefully.  By accessing or using the Service, you signify your agreement to these Terms of Service.  If you do not agree to these Terms of Service, you may not access or use our website.

PRIVACY POLICY

The Company respects the privacy of website users.  Please refer to the Company’s Privacy Policy (found here) which explains how we collect, use, and disclose information that pertains to your privacy.  When you access or use the website, you signify your agreement to this Privacy Policy.

USE RESTRICTIONS

Your permission to use the website is conditioned upon the following Use Restrictions and Conduct Restrictions for noncommercial use only: You agree that you will not under any circumstances:

  • post any information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable and offensive;
  • use the website for any unlawful purpose or for the promotion of illegal activities;
  • attempt to, or harass, abuse or harm another person or group;
  • interfere or attempt to interfere with the proper functioning of the website;
  • make any automated use of the website, or take any action that we deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure;
  • bypass any robot exclusion headers or other measures we take to restrict access to the website or use any software, technology, or device to scrape, spider, or crawl the website or harvest or manipulate data; or
  • publish or link to malicious content intended to damage or disrupt another user’s browser or computer.

ONLINE CONTENT DISCLAIMER

Opinions, advice, statements, offers, or other information or content made available through the website should not necessarily be relied upon.  Such authors are solely responsible for such content.  The Company does not guarantee the accuracy, completeness, or usefulness of any information on the website and neither does the Company adopt nor endorse, nor is the Company responsible for, the accuracy or reliability of any opinion, advice, or statement made by parties other than the Company.  The Company takes no responsibility and assumes no liability for any content on the website.  Under no circumstances will the Company be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on the website, or or transmitted to users.

LINKS TO OTHER SITES AND/OR MATERIALS

On the website, the Company may provide you with convenient links to third party website(s) (“Third Party Sites”) as well as content or items belonging to or originating from third parties (the “Third Party Applications, Software or Content”).  These links are provided as a courtesy to website users.  The Company has no control over Third Party Sites and Third Party Applications, Software or Content or the promotions, materials, information, goods or services available on these Third Party Sites or Third Party Applications, Software or Content.  Such Third Party Sites and Third Party Applications, Software or Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by the Company, and the Company is not responsible for any Third Party Sites accessed through the website or any Third Party Applications, Software or Content posted on, available through or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Applications, Software or Content.  Inclusion of, linking to or permitting the use or installation of any Third Party Site or any Third Party Applications, Software or Content does not imply approval or endorsement thereof by the Company.  If you decide to leave the website and access the Third Party Sites or to use or install any Third Party Applications, Software or Content, you do so at your own risk and you should be aware that our terms and policies no longer govern.  You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the website or relating to any applications you use or install from the site.

INTELLECTUAL PROPERTY

You acknowledge and agree that we and our licensors retain ownership of all intellectual property rights of any kind related to the website, including applicable copyrights, trademarks and other proprietary rights.  Other product and company names that are mentioned on the website may be trademarks of their respective owners. We reserve all rights that are not expressly granted to you under this Agreement.

WARRANTY DISCLAIMER

THE WEBSITE, IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, REGARDING THE WEBSITE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, ACCURACY AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, THE COMPANY MAKES NO WARRANTY OR REPRESENTATION THAT ACCESS TO OR OPERATION OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE. YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM YOUR DOWNLOADING AND/OR USE OF FILES, INFORMATION, CONTENT OR OTHER MATERIAL OBTAINED FROM THE WEBSITE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF WARRANTY, SO THIS PROVISION MAY NOT APPLY TO YOU.

LIMITATION OF DAMAGES; RELEASE

TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, OR EMPLOYEES, OR ITS LICENSORS OR PARTNERS, BE LIABLE TO YOU FOR ANY LOSS OF PROFITS, USE,  OR DATA, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, HOWEVER ARISING, THAT RESULT FROM (A) YOUR USE OR INABILITY TO USE THE WEBSITE; (C) THE WEBSITE GENERALLY OR THE SOFTWARE OR SYSTEMS THAT MAKE THE WEBSITE AVAILABLE; OR (D) ANY OTHER INTERACTIONS WITH THE COMPANY, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.  SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF LIABILITY, SO THIS PROVISION MAY NOT APPLY TO YOU.

MODIFICATION OF TERMS OF SERVICE

We can amend these Terms of Service at any time and will update these Terms of Service in the event of any such amendments.  It is your sole responsibility to check the website from time to time to view any such changes in the Agreement.  If you continue to use the website, you signify your agreement to our revisions to these Terms of Service.  However, we will notify you of material chances to the terms by posting a notice on our homepage. Any changes to these Terms (other than as set forth in this paragraph) or waiver of the Company’s rights hereunder shall not be valid or effective except in a written agreement bearing the physical signature of an officer of the Company.  No purported waiver or modification of this Agreement by the Company via telephonic or email communications shall be valid.

GENERAL TERMS

If any part of this Agreement is held invalid or unenforceable, that portion of the Agreement will be construed consistent with applicable law.  The remaining portions will remain in full force and effect. Any failure on the part of the Company to enforce any provision of this Agreement will not be considered a waiver of our right to enforce such provision.  Our rights under this Agreement will survive any termination of this Agreement.

You agree that any cause of action related to or arising out of your relationship with the Company must commence within ONE year after the cause of action accrues.  Otherwise, such cause of action is permanently barred.

These Terms of Service and your use of the website are governed by the federal laws of the United States of America and the laws of the State of Massachusetts, without regard to conflict of law provisions.

The Company may assign or delegate these Terms of Service and/or the Company’s Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy Policy without the Company’s prior written consent, and any unauthorized assignment and delegation by you is void.

YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THE TERMS OF SERVICE, AND WILL BE BOUND BY THESE TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS OF SERVICE TOGETHER WITH THE PRIVACY POLICY AT [LINK] REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

Submit an Essay Terms and Conditions

Your use of CollegeVine’s Submit an Essay Service constitutes your agreement to the following terms and conditions.

By placing an order for this service, you acknowledge that you have reviewed, understood, and agreed to these terms and conditions. You also agree to be legally bound by these terms and conditions, which constitute the entire agreement between you and CollegeVine.

Definitions

In this document:

  1. “Website” means https://www.collegevine.com
  2. “Customer”, “You” or “Yours” means and refers to you and / or any other person submitting the order to the website on your behalf.
  3. “Company”, “We” or “Our” means and refers to CollegeVine.
  4. “Essay” – Refers to an edited essay, paper, and/or other written product, that our editors reviewed and delivered you to fulfill your order.
  5. “Order” means a written order on electronic form, filled and submitted online by the customer to our website through the Submit an Essay page. Order specifies the scope of work and other requirements of the customer regarding the product.

Our Services

You agree that by placing the order and completing the payment, you are purchasing the essays strictly for your personal, non-commercial, use. Our editors transfer all rights and ownership of the essays to the customer. All essays are non-refundable except in the case of non-delivery within the purchased time window, and come with no warranties, expressed or implied.

Please note, it is your obligation to read these Terms and Conditions prior to submitting your order and payment to our website.

Copyright & Personal Use

By placing an order, you also agree to indemnify, defend and hold harmless the company for any and all unauthorized use made of any material available from this website. Any unauthorized use of delivered essays and / or content of this website can subject our customers to civil or criminal penalties.

No Refund

All products this company offers are non-refundable, and come with no warranties, expressed or implied. No refund can be granted to the customer under any circumstances once the order is completed, unless specifically stated herein. In certain cases, the company may provide a refund at its own discretion.

Plagiarism

Our company does not condone or knowingly take part in plagiarism or any other acts of fraud. Neither the company nor its employees / contractors be liable for any illegal, unethical, or otherwise wrongful use of the essays received from our website. This includes rejection, rescindment, deferral, academic probation, loss of scholarships / titles / awards / prizes / grants / positions, lawsuits, suspension, or any other disciplinary or legal actions. The buyers of edited essays from our website are solely responsible for any and all disciplinary actions arising from the improper, unethical, inappropriate and / or illegal use of the material.

Delivery of Edited Essays

Our edited essays are returned to customers via email. Please note that the time of delivery is determined based on the exact time that the order is processed by our system and sent to us by email, NOT on the time that you placed the order itself.

Warranties

The company makes no representations or warranties with regard to the website or any materials herein, whether express or implied, arising by law or otherwise, including without limitation, any implied warranty arising out of course of performance, course of dealing or usage of trade. In addition, the company makes no representation that the operation of the website and its service will be uninterrupted or error-free. The company will not be liable for the consequences of any technical issues or interruptions on the website.

Limitation of Liability

By acknowledging the above terms and conditions, you agree to release and hold the company and its employees, shareholders, officers, agents, representatives, directors, affiliates, promotion, subsidiaries, advertising and fulfillment agencies, any third-party providers or sources of information or data and legal advisers (the “Company’s Affiliates”) harmless from any and all losses, rights, damages, claims, and actions of any kind, arising from or related to the products, including but not limited to: (a) electronic, hardware or software, Internet, network, email, or computer malfunctions, failures or difficulties of any kind; (b) failed, garbled, incomplete or delayed computer transmissions; (c) any condition caused by events beyond the control of the company, that might cause the product to be corrupted, delayed or disrupted; (d) any injuries, damages or losses of any sort arising in connection with, or as a result of, utilizing our services; or (e) any printing or typographical errors in any materials associated with our services. In addition, you agree to defend, indemnify, and hold the company and company’s Affiliates harmless from any claim, suit or demand, including attorney’s fees, made by a third party due to or arising out of your utilizing of our services, your violation or breach of these Terms and Conditions, your violation of any rights of a third party, or any other act or omission by you.

Amendments

You agree and acknowledge the fact that these Terms and Conditions may be unilaterally changed by the company.

CollegeVine Service Terms and Conditions

These terms and conditions are entered into between CollegeVine and the Client as of the Effective Date specified in the CollegeVine Service Agreement executed between the Parties.

Confidentiality

During the term of this Agreement, and for a period of three years thereafter, each party shall keep confidential and shall not use for any purpose or disclose to any third party any information provided to it by the other party, unless the information sought to be disclosed (a) is publicly known at the time of disclosure, (b) is lawfully received from a third party not bound in a confidential relationship with the other party, (c) is published or otherwise made known to the public by the other party, (d) was generated independently by the receiving party, or (e) is required to be disclosed under a court order and in such event, the receiving party shall limit such disclosure to the minimum required to comply with such court order and shall, to the extent permissible under law, notify the disclosing party of such disclosure request.

Certifications

Client certifies that if such student is not legally capable of entering into a valid contact, Client is the guardian, parent or representative of the student who will receive the services from the Company and has the authority to contract on behalf of such student. In such case, the Client and the student shall be deemed the “Client” in this Agreement. Alternatively, if Client is legally capable of entering into a valid contact, Client certifies that it has the authority to enter into this contract.

Client certifies that all work submitted to Company is the work of the student.

Client certifies that the student is a prospective applicant to high school, college, or graduate school and that the Client and the student will utilize the assistance of Company exclusively for the purpose of the student gaining admission to an educational institution of the student’s choice, or for activities that serve that purpose (such as increasing standardized test scores).

Notifications

Client agrees to notify Company of any and all admissions results as well as all applicable standardized test scores received after working with Company. All such data will be used exclusively for internal Company purposes and will not be shared with any third parties, except on an aggregated basis and in a manner that does not reveal the identity of any student.

Client agrees in good faith (subject to privacy considerations) to promptly notify employees or other representatives of Company of any material change in any condition relevant to the college admissions process, including, but not limited to, changes in academics, extracurricular activities, disciplinary record, or the like.

Limitation of Liability

Client agrees not to hold Company, its employees, its representatives, or its partners liable for denied admissions at any educational institution, for lack of improvement in standardized test scores or grades, or for perceived lack of improvement in relation to other services offered by Company. In no event will Company be liable for indirect, special, incidental or consequential damages or for any direct damages in an aggregate amount in excess of the fees paid by Client to Company in the prior twelve (12) month period./p>

Indemnification

Client and Company agree to indemnify, defend and hold each other harmless from any losses, liabilities, damages, costs or expenses (including reasonable attorneys fees) in connection with any academic, administrative, or legal claims, actions or proceedings arising from or relating to the other party's acts or omissions in connection with the services provided herein.

CollegeVine Refund Policy

All cancellations require written notification of cancellation by Client to Company. Refunds are calculated per product according to the following refund policies.

Mentorship Programs

Client is eligible for a 90% refund if cancellation notice is given within 5 days of the first session.

Thereafter, Client is eligible for an 80% refund on the pro-rated amount remaining in the contract (calculated based on the time remaining in the contract vs. the total contract length). calculated by dividing the remaining contract time. No refunds will be processed after 6 months of service.

SAT Courses

Client is eligible for a 90% refund if cancellation notice is given within 5 days of the first session.

Thereafter, Client is eligible for an 80% refund on the pro-rated amount remaining in the contract (calculated based on the time remaining in the contract vs. the total contract length). No refunds will be given after the earlier to occur of either a) 75% of the contract time has elapsed, or b) 75% course has been consumed.

Applications Programs

Client is eligible for a 90% refund if cancellation notice is given within 5 days of the first session.

Thereafter, Client is eligible for an 80% refund on the pro-rated amount remaining in the contract (calculated based on the time remaining in the contract vs. the total contract length), with the following exceptions:

For Applications programs joined before September 1st of the application cycle, no refunds will be processed after September 1st of the application cycle.

For Applications programs joined between September 1st and November 15th of the application cycle, no refunds will be processed after thirty (30) days from start of program.

For Applications programs joined after November 15th of the application cycle, no refunds will be processed after the initial 5 day period following the first session.

All Other Programs not specifically outlined above

Client is eligible for a 90% refund if cancellation notice is given within 5 days of the first session.

Thereafter, Client is eligible for an 80% refund on pro-rated unused contract time No refunds will be given after the earlier to occur of either a) 75% of the contract time has elapsed, or b) 75% course has been consumed..

Refund Method

Payments will be refunded to Client via the method used for initial payment within 30 days of written notice from Client to Company. International clients may receive a wire transfer within 30 days of written notice from Client to Company.

Fees and Penalties

Client agrees to give Company at least 3 hours’ notice for session rescheduling or cancellations. A written warning will be given by Company the first time Client fails to provide advance notice. Thereafter, a fee of $35.00 will be incurred for each additional late notice cancellation or no-show.

Warranties

All services are provided as is. Client agrees that the Company has not made any express or implied warranties of any kind.

Governing Law

Any disputes, claims, or actions arising out of this CollegeVine Service Agreement or any other services or products of the Company shall be governed by the laws of the Commonwealth of Massachusetts. Any dispute must be settled in the County of Middlesex, Commonwealth of Massachusetts. Client agrees to submit to personal jurisdiction in the Massachusetts courts to resolve any such dispute. In the event of litigation relating to the subject matter of this Agreement, the non-prevailing party shall reimburse the prevailing party for all reasonable attorney fees and costs resulting.

Miscellaneous

Company reserves the right to terminate services at any time, after which payment will be refunded on a pro-rated basis. Company also reserves the right to refuse service to any individual for any reason. This agreement contains the entire agreement between the parties, superseding in all respects any and all prior oral or written agreements or understandings pertaining to services provided to Client by Company and shall be amended or modified only by written instrument signed by both of the parties hereto. The parties hereto agree that in the event any article or part thereof of this agreement is held to be unenforceable or invalid then said article or part shall be struck and all remaining provisions shall remain in full force and effect.

CollegeVine Ethics Policy

CollegeVine values its commitment to maintaining high ethical standards and practices across all products and services. Our ethical standards for each division are as follows:

Essay Editing

CollegeVine will support Client through the essay and application process by guiding client-generated work through various stages of drafting and refining. CollegeVine will not write essays for Client from scratch -- that is, generate content and text without Client input. Additionally, CollegeVine will not independently develop an essay from a Client-generated outline or set of notes. In order for CollegeVine to begin editing Client’s essay, such essay must contain complete sentences, paragraphs, and ideas. Client commits that Client will not pressure CollegeVine to write an essay or any part of an essay for Client.

Essay topics and ideas must be either solely generated by Client or jointly generated by Client and CollegeVine. Client will be given control over Client’s own work and will have final authority and control over the structure and content of Client’s essays.

Academic Tutoring

CollegeVine will support Client with academic work by developing Client’s understanding of challenging material and providing guidance on effective academic strategies. When editing homework essays, CollegeVine will maintain the same standards of professionalism and ethics that are delineated above in the Essay Editing section. CollegeVine will never independently complete homework assignments for Client, regardless of scope — that is, neither full assignments nor individual problems will be completed for Client.

However, CollegeVine will walk Client through procedures and strategies for challenging problems and offer corrections or suggestions for improvement on already completed work. Non-session grading of homework and feedback will only go so far as telling Client the correct process for solving a problem.

General Standards for Advising and Tutoring

CollegeVine will never suggest or advise that Client do something unethical or illegal in the course of advising or tutoring them.

Loss of Service

Client further commits that Client will not offer a separate incentive, financial or otherwise, for CollegeVine employees or representatives to violate the ethical standards outlined above. If Client violates this commitment, then CollegeVine reserves the right to deny service to the Client. If Client loses service as a result of an ethics violation, Client is not entitled to a refund.

I understand that if I do not comply with the Ethics Policy, I may be subject to legal action for damages or indemnification.

Admissions Results Data

Your admissions results are extremely important to us. We use your data for internal analysis and to help build a better service. Because of this, we require that you provide your results as soon as possible after you receive them. Please contact us for both your early results (if applicable) and regular decision applications.

We may contact you to obtain these results in the following ways:

  • Phone call from your consultant.
  • Email request from your consultant, an administrative assistant, or Company founders.
  • Formal survey emailed to you from a service such as MailChimp.

You may also email us at support@collegevine.com at any time to provide your results. Provide the number of schools you applied to and whether you were accepted, denied, or waitlisted for each one.

I understand that I must report my admissions results in a timely manner.