Cancelling ap exam

Hi, I want to cancel one of my Ap exam so I’ve contacted my Ap coordinator but she said it is too late to cancel it as the date has expired. But when I look up in google, there’s one statement saying:

“In-person workshops: Registrants who cancel at least 21 days prior to the event receive a full refund. Those who cancel less than 21 days prior to the event receive a refund less $50.

Online workshops: Registrants who cancel at least 14 days prior to the event receive a full refund. Those who cancel less than 14 days prior to the event receive a refund less $30.”

Then doesn’t this mean I still have time to cancel my exam? Or am I misunderstanding the context? Pls help me, this is stressing me so much…