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β€’ 11/13/2020 at 11:32PM

Why cannot I pay for css profile as an Indian student ??

I am an international student and am not able to submit my css profile as it was showimg invalid transaction. I was using the debit VISA card.

collegeboard
financialaid
CSS
2
7
@MoriahKofsky
expert
11/14/2020 at 09:54PM

Hi @Anu,

Have you contacted College Board customer support? They offer support tailored to international students filling out a CSS profile. Their international number is 212-299-0096 and their hours are 9am-10pm ET Monday-Friday. They are accessible by chat and by email, which you can access through this link: https://finaid.collegeboard.org/cssprofile-student/s/?tabset-485c5=3

Let me know if you have any more questions!

[🎀 AUTHOR]@anu11/15/2020 at 09:06AM

Yes done, thank you. What is SIN/SSN no. in case of International students and do we need to fill the IDOC form before the answer of the colleges?

@khushidagar01/08/2021 at 07:10PM

hey @anu, can you tell me how does it solved? because I am facing the same issue. please help me...

@Shas02/01/2021 at 01:21PM [edited]

@anu please help me out I am facing the same problem as you and they are not replying also tried contacting them what should I do now please help me out please

@Sia0102/20/2021 at 10:30AM

hi can anyone , tell me how to solve it , I am an international Indian student too, I tried contacting but no reply

@khushidagar02/20/2021 at 11:09AM

You can try to pay with credit card because debit card of india doesn't work there.

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1 answer

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β€’ 11/14/2020 at 01:31AM

You should try contacting CSS's support service. They'll know what to do. It could be there's a service downtime or your card.

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