Student affairs
Support for every student through graduation day
The AI platform that provides 24/7 student support, so your student affairs team stays focused on personal connection.
Leading institutions trust CollegeVine as their technology partner
Custom-built for student affairs teams
One platform does it all
Give an assistant to your team on top of your data & knowledge
Take action in the real world, together with students and staff
Accomplish initiatives by launching turnkey projects
All powered by an intelligence layer that speaks directly to your CRM and builds strategy in real time
24/7 help desk
Always-on AI that answers student questions the moment they arrive, across email, SMS, and phone. Trained on your policies, deadlines, and knowledge base to handle routine inquiries. Complex needs are always escalated to student affairs staff for personalized support.
No student waits. No question goes unanswered.
Grounded in your policies
- Every response reflects your institution's policies, deadlines, and voice
- Trained only on the content your team provides — stays current as you update your knowledge base
- Strict guardrails ensure safe, accurate answers
[Our help desk agent] has the sum total of the entire institution's knowledge. Without it, every staff member would need to be cross-trained and, of course, made available at any time of day. We can now engage interactively with a broad audience, using consistent tone and language, and point students to the right resources if they express a need.

Wesley Ng-A-Fook
Barry University

Proactive support
- Actively guides students through routine processes
- Covers registration, billing, financial aid, advising, residential life, academic policies, and more
- Always escalates complex cases to staff with full context
[Our help desk agent] has the sum total of the entire institution's knowledge. Without it, every staff member would need to be cross-trained and, of course, made available at any time of day. We can now engage interactively with a broad audience, using consistent tone and language, and point students to the right resources if they express a need.

Wesley Ng-A-Fook
Barry University

Learns continuously after launch
- Agents are model-driven, so they get smarter as their underlying LLMs improve
- Every agent is monitored by built-in evaluations and continuously tuned
[Our help desk agent] has the sum total of the entire institution's knowledge. Without it, every staff member would need to be cross-trained and, of course, made available at any time of day. We can now engage interactively with a broad audience, using consistent tone and language, and point students to the right resources if they express a need.

Wesley Ng-A-Fook
Barry University

See the help desk answer student questions live.
Get a custom demoEarly intervention
AI that reaches out first before students fall through the cracks. Detects real-time behavior signals so your team can run proactive missions that guide students toward actions and goals.
Ensure every student is on track to graduate.
Spot risk early
Our platform monitors your data for at-risk students so your team doesn't have to.
- Continuously scans student records for slipping GPA, missed registration, and other risk signals
- Flags students the moment they meet risk criteria so your team has time to act
- Flags who needs attention first and recommends the next step to take
Implementing CollegeVine was shockingly simple compared to other platforms. You don't need complex APIs to get value. With basic one-stop features, outbound mission nudges, and automated notices, it just works. And the impact is real: we saved 22,000 staff hours.

Brian Reed
Assistant Vice President of Student Success, University of Montana

Keep students enrolled
Run proactive “missions” that guide students at risk to take actions and stay on track.
- Point a “mission” at any student segment, defined by data
- Works each student toward the outcome, personalizing every message and following up on its own
- Outcomes include registrations completed, holds cleared, aid forms submitted, and students re-enrolled
Implementing CollegeVine was shockingly simple compared to other platforms. You don't need complex APIs to get value. With basic one-stop features, outbound mission nudges, and automated notices, it just works. And the impact is real: we saved 22,000 staff hours.

Brian Reed
Assistant Vice President of Student Success, University of Montana

See 1:1 outreach reach every student, individually.
Get a custom demoAdditional use cases for your student affairs team
From housing support to dining services and nudges on registrations and deadlines, our platform takes on the everyday requests that fill your team's inbox.
Housing support
24/7 answers on move-in, work orders, and res life, routed and logged so staff aren't buried in tickets.
Roommate matching
Collects preferences and surfaces compatible matches, so students settle in faster.
Smart routing
Sends every student question to the right office with full context, no more dead ends or transfers.
Case management
Tracks each student issue from first contact to resolution, so nothing gets dropped.
Financial aid nudges
Proactive outreach that gets FAFSA and aid forms started and completed.
Registration and deadlines
Nudges students through holds, sign-ups, and key dates before they miss them.
Powered by a platform built for student affairs
CollegeVine combines AI agents, institutional context, and system-level data access so student affairs teams can answer questions, intervene early, and support students from one platform.
AI that understands your institution
Agents operate with your policies, workflows, data, and student success goals in context.
Built for higher ed standards
Higher education software designed for FERPA, SOC 2 Type II, HECVAT, and role-based access controls.
Connected across your systems
Works with your CRM, student information system, and campus data so every action is informed by the full student picture.
